Much has been written on the topic of chatbots. Rather than writing another blog post which is similar to many others written, we thought it would be more useful to break the chatbot topic to some of its parts, and to present each part as a concept map.
So, we are creating a series of posts dedicated to the topic of “Chatbot Concepts & Components”. Each post will attempt to answer a specific question via a concept map. We hope you will like this format.
This time, a semi-formal answer to “what is a chatbot?”, with a focus on its main concepts.
You are invited to comment below, as well as to submit questions of interest on the topic of chatbots. Thanks for visiting!